Madeline Hayes, MSW, LLMSW

Phone: 616-426-9034

Email: mhayes@secondstorycounseling.com

MSW - Spring Arbor University

I support clients struggling with family relationships, emotional regulation, communication, self-esteem, ADHD, anxiety, depression, or traumatic life experiences. Whether you're having a hard time managing emotions, navigating conflict at home, building healthier relationships, coping with changes, or feeling overwhelmed by everything going on around you, therapy can be a space to feel heard, better understand yourself, and develop skills to help you move forward.

My own story encouraged me to help others facing life challenges. I have experienced my own set of ups and downs, including challenges with communication, relationships, emotional regulation, and feeling like I belong. Asking for help isn’t always easy, and you don’t have to figure everything out on your own. Meaningful change happens through authenticity, and I strive to create a space where clients feel supported, understood, and accepted without judgment. 

When I’m not working, you’ll find me hiking with my dogs, gardening, reading, or spending time with family and friends.

My Approach

Together, we will work on improving communication, relationships, building confidence and processing difficult life changes. We will also learn to identify emotions, healthy coping skills, and appropriate regulation tools. We will focus on developing a stronger understanding of yourself and your strengths.

Every individual has a different perspective, story, and set of experiences. With this in mind, it is my job to tailor my therapeutic approach differently to meet the needs and preferences of each person I work with. Whatever the needs of the individual, my approach stays rooted in empathy, honesty, compassion, and perspective.

What You Can Expect

Therapy with me is collaborative, supportive, and real. We’ll start by getting to know you, your strengths, challenges, relationships, experiences, and what you want to work on. My goal isn't to change who you are. It's to help you feel more confident, more understood, and better equipped to handle life's challenges.